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January 21st, 2016 08:00

Failed: Configure SDC driver on ESX

Hello Community,

I'm receiving the following error when attempting to complete my ScaleIO deployment: "Failed: Configure SDC driver on ESX (The SDC cannot communicate with the MDM cluster. Verify vmkernel and/or portgroup settings.)" All other operations have completed without error.

I have verified communication between the ESXi hosts and the MDM cluster, everything can each each other. I have attached the log for reference. I have also attached the iSCSI and Networking screenshots to show the configuration there.

As far as I can tell, every component can ping every other component... Unless there is something going on with the VMKernel Ports, but as far as I can tell they are also working properly.

Any suggestions?

Thanks,

Alex

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5 Practitioner

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274.2K Posts

January 21st, 2016 08:00

Can you check if this other discussion help - https://community.emc.com/thread/222580

January 22nd, 2016 02:00

See EMC KB 208992

January 22nd, 2016 07:00

1. Was the ESXi rebooted after installing SDC component?

2. Can you run the following command by SSH to the ESXi and verify that the Correct MDM IP addresses are listed:-

esxcli system module parameters list -m scini

5 Practitioner

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274.2K Posts

January 26th, 2016 04:00

Hello everyone. Thanks for your comments and recommendations. The problem was indeed the incorrect MDM IPs were somehow configured on each ESXi host. Upon fixing the IPs, configuration completed successfully and I was able to wrap up the initial install.

I'm now running into another problem. I have looked over the support site, but so far (probably by search syntax failure) have not been able to find a similar support case. When I log into my MDM, it's showing 7/8 SDCs as disconnected. I have been unable to find a process/procedure anywhere on how to remedy this and restore access to the SDCs. Might anyone be able to point me in the correct direction?

Output from SSH session:

SDC ID: 8dd330fb00000000 Name: ESX-10 State: Connected GUID: A4F78A67-2CC3-4084-AA7B-A53EE626441B

SDC ID: 8dd3580b00000001 Name: ESX-11 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

SDC ID: 8dd3580c00000002 Name: ESX-12 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

SDC ID: 8dd3580d00000003 Name: ESX-13 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

SDC ID: 8dd3580e00000004 Name: ESX-14 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

SDC ID: 8dd3580f00000005 Name: ESX-15 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

SDC ID: 8dd3581000000006 Name: ESX-16 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

SDC ID: 8dd3581100000007 Name: ESX-17 State: Disconnected GUID: 00000000-0000-0000-0000-000000000000

Thanks!

45 Posts

February 9th, 2016 07:00

The GUIDs of the disconnected  SDC nodes are all set to "00000000-0000-0000-0000-000000000000"
To correct this , generate a unique GUID for each SDC nodes  and  configure the SDC using the cmds below:

1.Generate a GUID for the SDC, can be done on: http://www.guidgen.com

2.Configure the SDC: esxcli system module parameters set -m scini -p "IoctlIniGuidStr= IoctlMdmIPStr= "

3.Load the SDC module: esxcli system module load –m scini

4.Reboot the ESXi host


Rdgs,Gearoid



51 Posts

February 13th, 2016 14:00

d3eG9mU0E11213291630494,

Are the SDCs communicating successfully with the volumes? If so, then this is cosmetic.

If not, then verify the SDC config and IP connectivity to the MDMs and SDSes with ping.

The steps are available at https://support.emc.com/kb/466097.

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