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January 21st, 2015 07:00

How to subscribe to SMARTS audit trail attributes in watch4net


Hi ,

Does anyone know how to subscribe to attributes like user_note , eventType (NOTIFY/CLEAR/ACKNOWLEDGE/TAKE_OWNERSHIP etc.) from  SMARTS NL's in the Watch4Net reports ? Doesn't look like a feature available OOB to me .. Any workarounds /suggestions will be helpful.

Thanks,

Malar

170 Posts

January 27th, 2015 02:00

Hi Malar,

Have you seen this KB article on the Event Change Detector:

https://support.emc.com/kb/176925 - Watch4net: How to install the Event Change Detector

The Event Change Detector captures changes to the notifications fields.


Kind Regards,

Paul O'Rourke

2 Posts

January 28th, 2015 02:00

Thanks Paul , We do have the Event detector module installed. I am looking for the attribute that describes the type of event -i.e. whether it is a  NOTIFY or a CLEAR or a TAKE_OWNERSHIP or  Acknowledgement so that one can filter on NOTIFY for a particular device or partType to find out the no. of alerts from that device/partType . Would you know which attribute i can subscribe to retrieve this info ?

1390961209      29-Jan-2014 02:06:49 GMT        NOTIFICATION-Interface_IF-router-test/16_Down        Interface       IF-router-test/16    Down    0       DXA NOTIFY   Server: SAM-Test

1390965200      29-Jan-2014 03:13:20 GMT        NOTIFICATION-Interface_IF-router-test/16_Down        Interface       IF-router-test/16    Down    1       manoham3       TAKE_OWNERSHIP

1390974239      29-Jan-2014 05:43:59 GMT        NOTIFICATION-Interface_IF-router-test/16_Down        Interface       IF-router-test/16    Down    2       DXA CLEAR    Server: SAM-Test

1390991913      29-Jan-2014 10:38:33 GMT        NOTIFICATION-Interface_IF-router-test/16_Down        Interface       IF-router-test/16    Down    3       manoham3  ACKNOWLEDGE

Regards,

Malar

170 Posts

January 30th, 2015 06:00

Hi Malarvizhi,

Customizing the Event Change Detector for your requirements is not very straight-forward and would most likely require a Professional Services engagement to get it working as you require.

For tracking the notification updates of NOTIFY and CLEAR it is the Active field which is updated and then the detail of the change are added to the Audit log.

For TAKE_OWNERSHIP it is the Owner attribute of the notification which is updated.

I believe the update in the change-detector.xml would be something like the lines below, however, I have not tested this customization. so please implement in a test environment to ensure it does what you require:

       

  

Kind Regards,

Paul O'Rourke

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