mattmcd31TX
1 Copper

AW768 Keyboard failed firmware update

AW768 Keyboard failed firmware update I get this error when I try to run the firmware update

 

AW768 Keyboard Error.jpg

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2 Replies
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Mary G
6 Indium

Re: AW768 Keyboard failed firmware update

Keyboards never get firmware updates--Software or driver updates maybe, but rarely. Where did it come from? Firmware updates are for hardware like a router or printer. If you get an error it means it is not for your hardware. KBs are plug and play. This is new model so you should already have the latest drivers. 

Check the driver page and you will not find any firmware update-- 

https://www.dell.com/support/home/us/en/04/product-support/product/alienware-pro-gaming-keyboard-aw7...

 

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miguelfgouveia
1 Copper

Re: AW768 Keyboard failed firmware update

There is a firmware updater in the list
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