Unsolved
This post is more than 5 years old
13 Posts
0
20497
CD/DVD drive will not open
When I go to the cd/dvd drive to insert a cd, nothing happens....it doesn't open.
The drive isn't listed on My Computer or in Device Manager--it seems to have vanished.
I've removed and reseated the cable connectors with no success.
There is a light indicating that there is power to it.........or does that mean some program is accessing it?
There are no upper or lower filters shown in the registry.
I'd appreciate any advice on what to do next.
48X HL-DT-ST DVD+-RW GSA-H73N
Window XP, SP-3
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
June 29th, 2010 13:00
Hi Marshal1934,
It's possible your drive is dead, or at least in the throes of death. I suggest you run the Dell diagnostics on your drive. There is a link in the CD/DVD FAQ (link below) to instructions on how to do this.
marshal1934
13 Posts
0
June 29th, 2010 18:00
Hi Osprey4,
I ran the Dell diagnostics Express Test and the Custom Test...........a CD/DVD drive didn't show up on any list. It looks like I need to replace it(?). How can I find out what to purchase as a replacement that would be compatible with my Inspiron 530?
Thx for your help with this.
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
July 3rd, 2010 08:00
You need an SATA drive for this system. It will be a direct out and in swap. Couldn't be any easier.
Here's a list of possible replacements from Newegg (if you're in the US).
marshal1934
13 Posts
0
July 6th, 2010 17:00
I ordered an SATA LITE-ON DVD Writer Model iHAS224-06 from Newegg that I should receive in a couple of days.......I'll install it and let you know the results.
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
July 6th, 2010 18:00
Ok, sounds good.
marshal1934
13 Posts
0
July 8th, 2010 15:00
The drive arrived about an hour ago........installed easily (just as you said) and works fine.:emotion-2:
Once again, thanks for your guidance on this.
osprey4
4 Operator
4 Operator
•
34.2K Posts
0
July 8th, 2010 18:00
Hey, great to hear! Glad to help.