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2 Bronze

Can not start laptop

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Laptop shows no boot found,need reboot computer,

and i can not initialize my pc, shows hard disk is not work

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8 Xenon

RE: Can not start laptop

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It appears you damaged your hard drive. You need to replace it.

View solution in original post

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8 Xenon

RE: Can not start laptop

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Hi James101ku,

Please provide the model of your laptop and operating system. If you are receiving an error message, please tell me the exact error you see when you try to boot the system.

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2 Bronze

RE: Can not start laptop

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My laptop is 7537  and i bought it at china

win 8.1

i can not get any report,

when i reboot shows UNMOUNTABLE_BOOT_VOLUME

and i have fall it down to floor ,maybe 50cm high

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8 Xenon

RE: Can not start laptop

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It appears you damaged your hard drive. You need to replace it.

View solution in original post

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2 Bronze

RE: Can not start laptop

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could I bought a hard disk form dell office website? And how much about this type? Thank u very much?

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8 Xenon

RE: Can not start laptop

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Yes, Dell sells hard drives for your laptop. I cannot provide pricing information but you should be able to locate the replacement drive easily from the main support site.

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