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July 15th, 2013 03:00

DELL FACTORY INSTALLED SOFTWARE

HELLO  

I  was lost dell factory installed software to reinstall it.  So when I  visit dell support centre website to download factory set up software following option are opened

We have detected that you are using Microsoft Windows Experience
Interface
to register your machine. You must launch this application
using the standard Internet Explorer Desktop Browser on your computer in order
to complete the registration. After your machine has been registered using the
Standard Desktop Browser (IE), then you will be able to access this site using
either the Windows Experience Interface or IE browser to download your entitled
software.

Before proceeding to register your machine, please
follow the steps below.

  1. 1. Please select the "Page Tool" page tool icon located at the
    bottom of your screen
  2. 2. Select the option "View on the Desktop"
  3. 3. This will change the view from the Windows Experience Interface ---->
    to Desktop Internet Explorer
  4. 4. Check the "Terms and Conditions" to continue with your system
    registration

When opened page tool nothing option are available and I  cannot download factory installed software.  what can I do Please help to restore factory installed software.

Thank you

 

750 Posts

July 15th, 2013 03:00

Hi sheetal1,

Visit the following website using Internet Explorer: http://dell.to/YeNfEq

Please follow the on-screen instructions to register the system and download the required software. Ensure that the pop-up blocker is disabled, and run the prompted add-ons.

Additionally, you may refer the following link for My Dell Downloads FAQ: http://bit.ly/15wL8ds

Do let me know the results.

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