I have a Dell XPS 8700 running Windows 10 and DVD drive GHBON.
I tried to burn a file onto a blank DVD-R yesterday, but the drive wouldn't recognize the disc. I had another computer also running Windows 10 that was able to do the job.
The drive appears in the Device Manager as working properly.
I tested pre-recorded DVDs, DVD-Rs that I've burnt and viewed in the past, pre-recorded CDs and blank CD-Rs. The drive was only able to recognize the CDs.
I've re-installed the DVD drive through Device Manager and made sure my BIOS and other drivers are up to date. I don't recall this being an issue in the past.
Any ideas on how to solve this?
UNINSTALL the drive in device manager.
Remove upper and lower filters.
Set Region on the drive to 1 for usa. Sata Operation must be AHCI for DVD to work and INTEL CHIPSET Drivers are not optional.
This problem may be caused by two Windows registry entries that have become corrupted. To use Registry Editor to delete the corrupted Registry entries, follow these steps:
Note To use this method, you must be logged on to Windows as an administrator. To verify that you are signed in as an administrator, bring up the Control Panel, select User Accounts, and then choose Manage User Accounts.