Unsolved
This post is more than 5 years old
2 Posts
0
2899
DVD RWBD not recognized
Have XPS 17 with DVDRWBD drive DS-6E2SH not being recognized by Windows 7 Pro - registry corrupt? Device mgr shows yellow ! and update driver responds with most current driver installed. MSSG: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Ideas?
Skybird
10.9K Posts
0
July 15th, 2012 08:00
Try this Microsoft Article ........
support.microsoft.com/.../982116
If the "FixIt" does not work, scroll down the page and follow the manual instructions for your operating system.
durhamoc
2 Posts
1
July 15th, 2012 10:00
support.microsoft.com/.../982116
This referred article fixed issue. Thx