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December 9th, 2011 13:00

DVD drive- unsigned device after windows update. brand new XPS 17

I ran windows update recently and found that afterwards my DVD rom is shown as unsigned device driver and will not read. I have windows 7. I have had this happen on 2 laptops I have with windows 7. When I run the driver update, it says I already have the proper drivers. I tried downloading the drivers from the dell page, but it sas they are not the right type.

 

Any ideas?

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34.2K Posts

December 9th, 2011 14:00

Hi MJDPurdue,

What program(s) have you installed? Anything related to the DVD burner, such as a video editing program?

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