Dell Active Pen - PN556W

Hello,

I got a new Dell Active Pen - PN556W and I'm trying to use it on my computer: dell precision 5520 - 4K touch screen.
The connection works great as well as the action buttons.

The problem is that you can not write with the pen on the screen.
Is there a way to use the pen on this computer?

Thank you!
Roy

Responses(1)

DELL-Jesse L

Moderator

•

17K Posts

0

April 2nd, 2018 05:00

royschn,

Below are the systems that the active pen 556w and 557w are compatible.

Dell Active Pen

The Dell Active Pen PN556W & PN557W are supported by the following platforms:

Inspiron 7568 2-in-1 (FHD Only) - Wake up feature not available.
Latitude 3189 2-in-1
Latitude 5175 2-in-1
Latitude 5179 2-in-1
Latitude 5285 2-in-1
Latitude 5289 2-in-1
Latitude 5290 2-in-1
Latitude 7275 2-in-1
Latitude 7285 2-in-1
Latitude 7389 2-in-1
Latitude 7390 2-in-1
Venue 10 5050
Venue 10 Pro 5055
Venue 10 Pro 5056
Venue 8 Pro 5855
XPS 9250
XPS 9365

View All

No Events found!

Storage, Drives & Media

Dell Active Pen - PN556W

Dell Active Pen