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Dell Branded Samsung 840pro SSD
Hi.
I have Dell Branded (OEM)
Samsung SM841 SSD.
I am hoping that Dell would have updated Firmware available as
download.
Samsung has good firmware so after this later updates would probably be quite
unnecessary.
My drive has old DXM01D0Q and the latest from Samsung would be DXM06B0Q.
osprey4
4 Operator
4 Operator
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34.2K Posts
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September 11th, 2013 17:00
Hi Erkki82,
Go here for downloads. You should search by model of laptop rather than service tag number since that will generally give you a bigger set of options.
erkki82
16 Posts
2
September 12th, 2013 04:00
Thanks,
But there is no available Firmware at the moment.
or at least nowhere to be found
Have looked most of the newer laptops all through. :emotion-1:
Hope Dell would provide one Firmware update at least...
erkki82
16 Posts
1
September 24th, 2013 06:00
So nothing so far?
No update, no nothing?
Current firmware has potential dying risk, and I am bit afraid of using it.
Should not be big problem for company to release the updated firmware.
Anonymous User
3 Posts
3
September 30th, 2013 15:00
Also very interested in this. Please update if you come across a firmware update via Dell or other ways. Hopefully Dell gets their head out of the sand on SSD firmware support.
koknarr
1 Message
0
October 24th, 2013 01:00
Also interesting in a firmware update, have here a sm841 who produces many bluescreens, but chkdsk doesn't find anything,
I think a firmware upgrade would help.
nonnonbogus
4 Posts
0
October 31st, 2013 01:00
I need the SM841 SSD firmware update as well. Or, how about downloads of the device software?
Samsung knows how to post Firmware and Software downloads online. What is Dell's excuse?
Why is it that Dell takes a Samsung product and ruins it by changing it to an OEM Samsung product so that it cannot be used properly?
Why does Samsung allow Dell to sully their name by association to their manufactured product.
Is there a reason why Dell is driving their company into the ground?
They were once a respected computer maker with good prices-- I once even encouraged my boss to by a Dell.
Now, they are just a handicapped machine--the AOL of computers.
Am I allowed to say this in Dell Support? Or, do they suppress communication that identifies Dell as the elephant in the room?
Dell can just point to a Q&A section, open up the forum and ignore its responsibility to confront the problem.
Talk amongst yourselves and leave Dell alone.
Ivan Elkin
2 Posts
0
November 22nd, 2013 04:00
Put this thread in my favorites
Anonymous User
3 Posts
0
November 23rd, 2013 19:00
Good luck! I have given up on Dell ever releasing a firmware update for this. I suggest everyone spam Dell support every day if we have any hopes at all.
erkki82
16 Posts
1
January 28th, 2014 12:00
Time to get this thread back up & running.
Hello 2014 and this problem still unsolved.
I'm sure spamming is not the answer.
Hope Dell would ask from Samsung to make firmware available and just make it happen.
zoymxx
4 Posts
0
February 17th, 2014 21:00
may i ask?
what's the point to update the firmware for sm841?
are there any known bugs for this little piece of ssd?
thanks.
Philip_Yip
9 Legend
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16K Posts
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February 20th, 2014 22:00
Can't you just get the Firmware update from Samsung. I doubt Dell has changed the drive physically to prevent it at all.
zoymxx
4 Posts
0
February 20th, 2014 23:00
nop, its oem ssd.
Ivan Elkin
2 Posts
0
April 2nd, 2014 06:00
Hi guys, any news? Did Dell responded something?
Anonymous
5 Practitioner
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274.2K Posts
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April 2nd, 2014 16:00
Of course not. Dell does not care about their customers. They only made this Forum to create the illusion of support. "Talk among yourselves. Chase spurious solutions. As long as Dell does not address its poor product support, it will continue to look for ways to fool its abandoned customers in the Forums ghost town.
erkki82
16 Posts
0
April 6th, 2014 03:00
I will answer this bit more precisely.
Samsung has made OEM drive for Dell and most likely not hardware level limitation, but at least
firmware level limitation is in the drives. = Samsung Magician software or other samsung sofware does not work with the drives. Including firmware updates.
So if DELL would please ask for Samsung to produce at least one update for us.