Start a Conversation

Unsolved

This post is more than 5 years old

603

July 20th, 2016 06:00

Dell Inspiron E6520 DVD tray unable to use after firmware upgrade from TS-U633J FW D800 to D600!!

Hi,

After installing the windows 10 and I tried to install back the driver, however I went to dell support website and try to download the DVD rom driver.


I did installed it but I realize the F/W not match! Now my DVD rom is no longer work.

Dell can you please provide the correct firmware?


The DVD rom that I have was TS-U633J/DEGHF Ver.J F/W=D800

9 Legend

 • 

87.5K Posts

July 20th, 2016 12:00

If the drive had the wrong firmware flashed onto it, it's toast - replace it.

No Events found!

Top