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Disk drive is ruining my CDs.
Help me - please! I just bought 2 new CD's and wanted to add them to my 'Windows Media Player', but when I tried to 'rip' them something strange happened - the CD player somehow ruined the CDs. I had it set to 'reject CD when finished ripping' so I would know when I needed to switch CDs. I didn't hear anything for a while and when I returned to my computer (inspiron 1520) the CD drive (D Drive) was just clicking and acting up. I manually ejected the CD and tried to just play it to listen to my new purchase - IT APPEARED TO HAVE BEEN OVERWRITTEN! Upon visual inspection of the disk I noticed that it had 'smooth' areas, about 1-2 mm. wide, separated by ridges - no music.
I am sick, feel stupid and do not understand what is happening. I tried all I know to do to reset 'default settings' to no end.
Somebody - through me a lifeline.
Thanks
osprey4
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March 23rd, 2013 16:00
Hi oliver4life,
As I mentions above, CDs cannot be overwritten. So there is nothing wrong with those CDs.
That error code indicates your DVD drive needs to be replaced.
DELL-Nikhil D1
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March 19th, 2013 17:00
Hi oliver4life,
I suggest you to download and Install the Latest Optical Drive Firmware from the link below and restart the system. Visit the following website: http://dell.to/Mbe3zg
If the issue persists run Dell 32 Bit Dell Diagnostics on Optical drive. To run the test, please follow the below mentioned steps:
Try the above steps and reply with results.
osprey4
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March 20th, 2013 16:00
Hi Oliver4life,
CDs cannot be overwritten. So there is nothing wrong with those CDs.
oliver4life
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March 23rd, 2013 14:00
Hi, i tried your first suggestion, but had a problem with locating the right 'file; to execute the download. I went to your second suggestion and the optic drive FAILTD with the error code - 2000-0148. Any assistance will be greatly appreciated. Oliver4life
oliver4life
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March 24th, 2013 14:00
Ouch! It is what it is. The irony is that my warrenty just expired in February (I thought I had until April to re-up). Do you have any suggestions , as to where/who to get one from? Any assistance will be greatly appreciated. Oh - by the way - I don't know how, but the CD is ruined (I would send you a picture if I could).
Thanks again -Ooliver
osprey4
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March 24th, 2013 16:00
Pretty much any SATA DVD burner will work. Newegg has a nice selection.
Sorry about your CD, but the only thing that could happen would be a superficial scratch. Those can be repaired.
oliver4life
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March 27th, 2013 14:00
Thanks Osprey (one of my favorite birds to watch for when I go to the Okeefanokee Swamp - they are so cool & fast). I'll let you know when I get a replacement - I may need you to walk me through the installation. Oh, will an 'Externaldrive' work via USB?
osprey4
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March 27th, 2013 16:00
Yes, an external drive should work fine.
kimlee
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February 2nd, 2015 04:00
I need a replacement CD/DVD burner for my Inspiron 1520. Could you possibly advise me where to buy one in the UK.
Lettersize
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April 9th, 2019 14:00
I was ripping a Music CD to windows media and it was taking a very long time so I ejected it and the CD player on my Dell Inspiron and it had broken it into several pieces.
I cleaned all of the pieces out but I am afraid to put another CD in fearing it will be ruined