Unsolved
This post is more than 5 years old
11 Posts
0
9578
Failed Hard Drive
ok well i bought the alienware aurora 1 month ago cost me 1500 euros and now it will not start up due to a failed hard drive, i have two 500gb with RAID0 i know its a long shot but can any one tell me if there is a way to get it back online without changing them out, if not can i change them to RAID1, will dell give me a refund on the system.
any advice will be helpfull
here is my spec's
i7 860
8gb memory
2 ATI HD 5670's
x2 500gb hard drive
amazing machine but i cant deal with unreliability
thanks all
shesagordie
10 Elder
10 Elder
•
46K Posts
0
September 20th, 2010 15:00
trueblue84
You need to replace the failed hard drive, as there should be a warranty, contact Dell for a replacement.
When a hard drive of a RAID 0 array fails, all the data on the drives can not be recovered, because every file had been striped across both hard drives and does not provide for any redundancy, making the data unrecoverable.
Regards to a refund, you will need to contact Dell about this, but as the system is a month old, I think it will be an exercise in futility.
Bev.
trueblue84
11 Posts
0
September 21st, 2010 04:00
thanks Bev
both hard drives are striped across will that mean i have to change both of them.
i have not had a desktop for years so excuse my lack of knowledge
thanks again all
ejn63
1 Rookie
1 Rookie
•
87.5K Posts
0
September 21st, 2010 06:00
No, you don't need to replace both drives - but because of RAID 0, you will lose all the data on both drives when you replace the one drive that has failed.
shesagordie
10 Elder
10 Elder
•
46K Posts
0
September 21st, 2010 08:00
trueblue84
The last time I had a drive fail in an array, Dell replaced both the drives, this was several years ago, Dell may have changed their policies.
If you are buying the replacement, as Ejn63 stated, you only need to replace the fail drive.
Bev.
trueblue84
11 Posts
0
September 21st, 2010 09:00
thanks guy's you have been very helpful :emotion-21:
shesagordie
10 Elder
10 Elder
•
46K Posts
0
September 21st, 2010 10:00
trueblue84
You are welcome.
Bev.