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Hard Disc Drive is running 20% slower?
Yea, I just got an HDD error... The HDD is running slower than it is supposed to...literally, as an recovery fixing program said. (not those things that pops while on certain sites... I'm not falling for these things) A window for error recovery automaticaly poped in. It fixed some things...but not the problems related to the slow running. (in the errors fixed:CPU heating up(for no reason), system32 error,...) Just before the error happened, some Trojans were caught by Mcafee (the anti-virus said it taken care of them) (And no, I didn't go watch porn...I watch it on my Ipod touch...) I'm currently doing some diagnostic things, in the Boot start-up menu. My tower PC is the "Dell Studio XPS"(I don't remember the numbers...but it's the Studio XPS with black face and top, white sides and red contoures...) The CPUs are i-7 930 or 920. Yea, so, I really wonder what I coupd do to fix the problem... With out losing about 700Gb of game, work and video data... Before I bought my PC, I read some reviews that said that people had some problems wih the PC... But I thought I wouldn't get it... I recieved my PC in March 2011, if I remember well...
stonent
823 Posts
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December 7th, 2011 06:00
Let me just say... I'm glad that thumbnail view was not on if the titles were accurate.
Bugbatter
20.5K Posts
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December 7th, 2011 10:00
Perhaps it would save time by registering and posting this issue at SpywareHammer or a similar forum where hardware and malware issues can be addressed on one site. Dell Community currently does not have a Malware Removal forum.
Poodleinacan
11 Posts
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December 7th, 2011 18:00
Yea, I have the exact same thing.
But unlike the other guy, I'm not a mass downloader... But, on 1Tb, I only have about 250Gb left (Fraps doesn't compress it's videos) Hmmm, how could I remove thar malware? ...If looking at Gaming mice is considered as porn for my PC...it's pretty strange...Poodleinacan
11 Posts
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December 7th, 2011 19:00
... i had no errors, with Dell Diagnostics...
osprey4
4 Operator
4 Operator
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34.2K Posts
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December 8th, 2011 11:00
Hi Poodleinacan,
Is the system still under warranty? When you ran the Dell diagnostics, did you run all the tests or just the hard drive?
Poodleinacan
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December 8th, 2011 11:00
I ran all the tests.
I still have the warranty.
On the first page, there's a picture a user posted... Well, I get the same thing.osprey4
4 Operator
4 Operator
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December 8th, 2011 14:00
Ok, I'd like to make sure your important files are backed up if at all possible. I realize you have a lot of Fraps video so I hope you at least have a large enough backup drive for the important stuff.
The next thing is to contact Dell tech support and provide the list of problems being reported. They may (I'm not sure) ask you to restore the operating system using the Dell OS restore utility.
Seems very strange to have so many problems at once, so I'm wondering if there is some sort of background issue.
Poodleinacan
11 Posts
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December 8th, 2011 14:00
I read in a previous post that I probably have a malware...
I will need to remove it.
osprey4
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December 8th, 2011 16:00
If you restore the OS, that may take care of the problem.
Poodleinacan
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December 9th, 2011 15:00
And restoring the OS will remove my game downloads and files and such?...
I might have a malware... Presently waiting faiting for an answer on a log, on what I could do to remove it, without any reformating or such...I hope...
But if I really need to reinstall the OS, I will.........
stonent
823 Posts
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December 9th, 2011 16:00
As was stated above, Dell no longer has a malware removal support area on this site, you will unfortunately have to seek one out.
Bugbatter
20.5K Posts
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December 9th, 2011 19:00