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Loading PBR for descriptor 2...Done
Weeks/months ago we had this series of events on our Dell desktop computer:
STOP:C000021a{Fatal System Error}
The windows logon system process terminated unexpectedly with a status of Oxc000000(Ox00000000). The system has been shut down.
I think we then turned it off and on and got the following:
Loading PBR for descriptor 2...Done.
A disk read error occured.
Press CTRL+ALT+DEL to restart
When you Press CTRL+ALT+DEL to restart the same message appears
Loading PBR for descriptor 2...Done.
A disk read error occured.
Press CTRL+ALT+DEL to restart
This is a Dell Dimension 3000 that we bought in 2004.
Thank you in advance for your input!
DELL-Manshu S
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March 29th, 2013 11:00
Hi Pygmynut,
It seems to be an issue with the system hard drive.
I would suggest you to perform diagnostics. Unplug the power cable and hold the power button for 10 seconds. Plugin the power cable and turn on the system. Tap F12 key for One Time Boot Menu. Highlight Diagnostics and hit enter. It will start the diagnostics on the system to check if there is any hardware issue.
Please refer to the link mentioned below for information on error codes:
http://dell.to/12IFoz8
Please keep me posted with the results.
Thanks & Regards
Manshu S
#iworkfordell
DELL-Manshu S
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March 29th, 2013 13:00
Hi Pygmynut,
Thank you for the reply.
Hard drive needs replacement for the system to function properly.
Thanks & Regards
Manshu S
#iworkfordell
Pygmynut
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March 29th, 2013 13:00
Hi Manshu,
I did as you suggested. Following are the results.
Primary IDE
Drive 0 Maxtor 6Y60P0 Fail Return code:7
Drive 1- no IDE device
Secondary IDE
Drive 0 Lite-On LTN486S 48x Max- Diagnostics not supported
Drive 1 HL-DT-ST RW/DVD GCC 4481B - Diagnostics not supported
Test complete Press to reboot
After reboot there is a black screen displaying this message
Loading PBR for descriptor 2...Done.
A disk read error occured.
Press CTRL+ALT+DEL to restart