1 Copper

Looking for drivers ...

I have an older Dell Dimension E510.  I have lost the ability to access the DVD/CD drive which came with my system.  I would like to update/repair/replace the software drivers, but am unable to locate a source for them.  The drive is a "Philips DVD + RW  DVD8701".  I contacted Philips, but they advise that this is an "OEM" drive and that I had to contact the system provider.  I have searched the Dell support site (i.e. Driver Home) but am unable to find drivers for this DVD.

Any suggestions??


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2 Replies
5 Rhenium

Re: Looking for drivers ...

Usually no special drivers are need for optical drives. Is it recognized in Device Manager but marked as no driver? Is it recognized by the BIOS?

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6 Indium

Re: Looking for drivers ...

I have an E510.  What is the status of the drive in the Device Manager?  Does it show an error code? or does it show "working properly"?  

I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

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