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April 12th, 2013 09:00

New hard drive no internet

I got my hard drive replaced yeterday but now I have no internet connection, it is a dell inspiron n411z. I have the drivers and utilities cd and have tried installing all of the drivers on it, some have checkmarks and some dont so i am confused. What do I do if i installed them in the wrong order? My internet is still not working and there is a yellow box with an exclamation point by the following items: ethernet controller, network controller, pci simple communications controller, sm bus controller, universal serial bus controller, and unknown device. I had this problem last time the hard drive was replaced and somehow fixed it using this CD but I cant remember how. Any help would be appreciated.

2.2K Posts

April 12th, 2013 10:00

Hi list011,

Please refer to the link mentioned below for the information on drivers installation:

http://dell.to/X1IKGu

Install the drivers which have check mark.

Hope it helps.

Thanks & Regards
Manshu S
#iworkfordell

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