cjradio
1 Nickel

No cd/dvd drive recognized

I'm not exactly sure what has happened but my cd drive is no longer listed in the Device Manager and therefore my laptop will no longer recognize cd's. Can anyone help me either reset my laptop back to a previous date or reinstall drivers for the cd drive.

update - yesterday I tried to restore the laptop back to an earlier date on 12/18 (earliest date listed and last update date) and no luck on reinstalling driver.

System info:

Dell Inspiron 15 5558

Windows 10 Home

Thank you

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3 Replies
ieee488
6 Gallium

RE: No cd/dvd drive recognized

don't spam

your other posts on the same topic:

en.community.dell.com/.../20027415

and

en.community.dell.com/.../20027417

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cjradio
1 Nickel

RE: No cd/dvd drive recognized

I am not spamming anything. It was recommended that I post them under this particular topic. Maybe you shouldn't be so judgemental and try helping instead of trolling!

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ieee488
6 Gallium

RE: No cd/dvd drive recognized

And did you bother doing what Jim recommended other than to re-post??????

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