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Not reading cds, Is sony CDRWDVD CRX 310EE any good anymore?
I have been having trouble with my cd/dvd burner every since I got my dell computer. The pre-installed Sonic software was giving me the error message: "The version of Sonic you have will not record cds." It used to work; I forgot why it stopped. But I found that I was not the only one haveing trouble so I decided to buy new software, and I liked having the physical software disk, so I got Nero 8 Ultra Edition. I still cant record cds or dvds. It keeps telling me to insert a blank disk. I checked the device manager; there are no error messages next to the drive.
1 Is it my computer? Do I need to say, "Forget it" and buy a new computer?
2. Is this cd drive any good anymore?
3. Does this drive record cd, cdrw's, dvds, and dvdrw's? I thought it could record all four. Was I wrong? I have never had this much trouble just burning cds until I bought this computer. I hope someone can help. Here is my product info:
I have
Dell Dimensione 510, Model number DM051 - Cd combo drive is: CDRWDVD CRX 310EE
Paula_D
24 Posts
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March 30th, 2008 20:00
Thanks, I just ran the diagnostics. It did not ask me to insert a cd, but I inserted one anyway. Here is what it said:
Drive 0 ost380819as -pass
Drive1 no device
Drive 2 Sony CDRW-DVDRom CRXEE Not supported
Drive 3 no device
Skybird
10.9K Posts
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March 30th, 2008 20:00
available by pressing F12 at startup while the blue Dell screen
is showing. Have a data CD (not music CD) ready for the test.
Skybird
10.9K Posts
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March 30th, 2008 21:00
the CD Drive. It will run the diagnostics only on that drive and
will ask for a data disc.
Paula_D
24 Posts
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March 30th, 2008 21:00
Paula_D
24 Posts
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March 30th, 2008 22:00
This is what happens: I hit F12. The Boot Device Menu comes, The options are:
So I choose hard drive diagnostics.
The diagnostic test begins, it does not give me an option to choose custom diagnostic. Is there another way to run the test?
Skybird
10.9K Posts
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March 30th, 2008 22:00
that and see if it is there.
Paula_D
24 Posts
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March 30th, 2008 23:00
Thanks, yes, it was there. I ran the diagnostic and passed all the tests. What's the next step?
Skybird
10.9K Posts
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March 31st, 2008 00:00
The drive should read CD and DVD media. It should also write CD media,
but it cannot write DVD media.
http://support.dell.com/support/edocs/storage/P105549/en/index.htm
You stated that the drive will not read CDs. But, it read the CD in the
Diagnostics test?
Paula_D
24 Posts
0
March 31st, 2008 01:00
I think it has something to do with sonic/roxio, and also the fact that it is not supposed to burn dvds. (I did not know that) My nero was not seeing new dvds that I wanted to burn. (But if the drive is not supposed to burn dvds, that's why) Neither was I Tunes. It kept saying "insert a blank cd." So I re-installed dell roxio cd creator and it is now allowing me to burn cdrws. I don't get the "this version of sonic cannot burn cd" error message anymore- at least not so far. But I have not tested cdrws in Nero though; I would like to use Nero and not Sonic/Roxio. I will test nero and let you know what happens, thanks.