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Problems with PLDS + RW DL-8ATS
I cannot find any files when I insert any CD in the drive. It shows blank and asks to format. How can I resolve the problem?
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osprey4
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August 27th, 2011 14:00
Hi nron007,
Please try running the Dell diagnostics on your drive with a data disc in the drive. To test your CD/DVD drive from the utility partition:
1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.
2. Select Boot to utility partition.
3. Select Test System.
4. Select Custom Test.
5. Use the arrow keys or mouse to select your CD/DVD drive.
6. Insert a CD or DVD.
7. Click Run Tests.
8. Write down any error messages.
nron007
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August 27th, 2011 23:00
Dear osprey4
Thank you for your quick reply.
I entered in the F12 menu but couldn't find your suggested menu. I have run a diagnostic test in that menu where every sections passed correctly.
However, i have run Dell Removable media diagnostic tool also. It also passed well.
Now what to do?!
Regards,