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31515
Problems with the CD-ROM, the driver is missing or corrupted (code 39)
Ok I bought a Studio Laptop 1535 in september... It came with the Optiarc DVD+-RW AD-7640S ATA Device.
For a time it was good :) everything just worked fine, but suddently (2 months ago) the cd-rom didn't load the cd's anymore... It also didn't appear in my computer... so If I inserted a cd I coudn't get it out unless I restart the computer doing this will get the cd rom working before windows vista loads. I tried used restore system to a not so old point. Also I went to device manager and I foung a yellow exclamation sign, and the error code 39: "Windows cannot load the device driver. The driver may be missing or corrupted", I uninstalled it and restarted the computer, the computer auto installed the driver again, but it keep giving me troubles "didn't work". =S
This is annoying as I can't burn cd with my home work, not even see movies, or whatever...
Skybird
10.9K Posts
1
December 26th, 2008 20:00
Try this article for Windows XP ...............
http://support.microsoft.com/kb/314060/EN-US/
Try this article for Windows Vista ...........
http://support.microsoft.com/default.aspx/kb/929461
Nar-kofer
5 Posts
0
December 29th, 2008 19:00
ty, this solver my poblem.
I spent a lot of time looking for the answer to this.
rbrown.ca
1 Message
0
October 24th, 2011 00:00
is there a solution for this problem for windows 7 ?
speedstep
9 Legend
9 Legend
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47K Posts
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October 24th, 2011 05:00
"You can no longer access the CD drive or the DVD drive,
or you receive an error message" (Error codes: 19, 31, 32, 39 or 41)
http://support.microsoft.com/default.aspx/kb/314060/en-us
Also: CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q316529
Note This automatic fix only applies to Windows XP and to Windows Vista.
If your computer is running Windows 7
Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter.
For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site: