Roxio CD creator 5 write error E80041899 & Trackwriter error E80041925

Question

I'm tring to backup my data using Roxio Easy CD 5.3.4.1. It appears to be working, but ejects the burned CD and gives the above error message. When I try to read the burned CD a few of the files are there, but most can't be read. Dell had me drag and drop the files to the burner and that worked fine so it's not a burner problem. I've Removed Roxio and used there Roxio Zap, then reinstalled Roxio with the latest update. It still won't work. I have the SP2 update installed and didn't have the problem before.

Skybird · Answer

ROXIO Easy CD Creator 5 has compatibility problems with Windows XP SP2.
Since it is no longer supported by ROXIO, there is no update to deal
with XP SP2. See this ...............

http://nh1.nohold.net/noHoldCust40/Prod_4/KnowledgePortal/KPScripts/amsviewer.asp?docid=ac02df45d55c498199a4e3712988ff04_ECS000069.xml&amsstatsid=636200

jimmcdonald2 · Answer

When I tried to go to the web site it said it timed out. Can you send another way to get there?   Thanks

JRosenfeld · Answer

I don't have a problem with creating and burning CD or DVD data projects, XP SP2, Easy CD creator basic 5.3.5.17.

I suggest you update to that version from

http://support.euro.dell.com/uk/en/filelib/index.aspx?sid=DIM_PNT_P4_8300&cat=0&os=WW1&dev=3883&devlib=32

Skybird · Answer

jimmcdonald2, Go here and in the Search Box enter SP2 and it should go to the Article. http://www.roxio.com/en/support/index.jhtml             Message Edited by Skybird on 12-03-2004 01:09 PM

JRosenfeld · Answer

Thanks, I was aware of the fact that v5 is not supported with XP SP2 but as it says, 'those applications not supported under SP2 may function as designed'. In my case it does for what I want (data CD and DVD projects to back up my data, also it worked for burning bootable CD iso image for slipstream XP and SP2), so I see no need to upgrade at this stage. It may well be that some other bits I don't use dont't work. If and when I need them I'll find that out and upgrade.

Skybird · Answer

Opps,

I actually was pointing that link for jimmcdonald2 but typed your name.
Easy CD creator 5 does work for some people with SP2 and not for others.
Perhaps some other particular differences in different systems interfere
with it. It is not really clear. Most SP2 folks are having problems
with it and, unfortunately, ROXIO is not going to invest in correcting
the situation. If parts work for you that is good, for some it is a total
loss.

jimmcdonald2 · Answer

I downloaded and installed 5.3.4.17 and still have the same problem. I've read other notes that say realplayer and a couple others may cause a problem also. Thanks for the help though. It sounded like that might fix my problem.

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