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Trouble with my HL-DT-ST RW/DVD GCC-4241N Drive
I have a Latitude D600 with a HL-DT-ST RW/DVD GCC-4241N DVD combo drive. The system has stopped recognizing that my DVD drive is there. In the device manager I get this device status message "
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I've uninstalled the device and reinstalled with the same results. There are several people in my office who have the same system and I've swapped other DVD drives for mine on my system and get the same result. Alternatively, my DVD drive will work on other peoples D600. I've downloaded the firmware update from Dell for this drive and when I attempt to run the firmware executable, the program indicates it "Can't recognize the device". Can anyone offer another possible fix to this problem?
Skybird
10.9K Posts
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March 3rd, 2005 18:00
Skybird
10.9K Posts
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March 3rd, 2005 20:00
k5enhscc
3 Posts
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March 3rd, 2005 20:00
Damie
2 Posts
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March 7th, 2005 12:00
k5enhscc
3 Posts
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March 7th, 2005 15:00
A new problem has crept up since I've followed the previous article you suggested. I have Roxio Easy CD Creator 5 Basic on my laptop, and now when I attempt to copy a CD I get the following error message "Disc Copier could not locate a supported CD-ROM Reader. You will not be able to make disc-to-disc copies." Any help that could be provided would be great
Thanks
Scott
Skybird
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March 7th, 2005 18:00
if you post in the Latitude - External Peripherals board.
Skybird
10.9K Posts
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March 7th, 2005 18:00
you have the latest update from the ROXIO Web Site. The one
you want is at the bottom of the page here ...........
http://www.roxio.com/en/support/ecdc/software_updatesv5_2.jhtml
MeJayBee
1 Message
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March 30th, 2005 16:00
Eugeniuz
1 Message
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July 20th, 2019 17:00
hi, want to try your solution, but can't open the dell article for some reason. any thoughts?
DELL-Jesse L
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July 23rd, 2019 06:00
Eugeniuz,
Click my name and private message me the pc service tag number. Also, what is the issue with the drive?