Update check for Roxio 9 returns EMC 9.15 missing.

Question

Recently I ordered and installed a DVD drive for my D600 Latitude laptop. The Roxio 9 software appears to work fine except that when I check for available software updates, I get a message that states the EMC 9.15 software cannot be found and I should install it. The install worked fine (no error messages) so what's the problem? Who should I pursue this with? The software is part of the support for the DVD drive, not a software product I purchased.

ieee488 · Answer

@rkrueg_AR wrote:
Recently I ordered and installed a DVD drive for my D600 Latitude laptop. The Roxio 9 software appears to work fine except that when I check for available software updates, I get a message that states the EMC 9.15 software cannot be found and I should install it. The install worked fine (no error messages) so what's the problem? Who should I pursue this with? The software is part of the support for the DVD drive, not a software product I purchased.

EMC = Easy Media Creator.

Dell's included software with DVD drives is very basic. It doesn't include EMC.

Storage, Drives & Media

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