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Upgrade from Intel Matrix Storage Manager to Intel Rapid Storage Technology
I have a Dell XPS430 with a Raid 1 configuration managed by Intel Matrix Storage Manager. I recently replaced one of the 1TB disks which had failed and rebuilt the Raid onto the new disk. At that point Windows Search stopped working and I searched online for a reason. I think it might be to do with the fact that the original hard disk has a Physical Sector Size of 512 Bytes and the same Logical Sector Size, while the new one has a Physical Sector Size of 3072 bytes and a Logical Sector Size of 512 bytes. The suggestion was that downloading the latest drivers would cure this but on checking the Intel website, it recommends upgrading from Intel Matrix Storage Manager to Intel Rapid Storage Manager. I have downloaded this package but their advice is to check with my hardware manufacturer before loading it.
Question: Does anyone know if the Rapid Storage software just replaces Matrix Storage Manager and takes over responsibility for managing the RAID disks or might it break the raid completely? Am I at risk of losing data? Are there any issues or snags I need to be aware of?
Any advice would be welcome, thanks
speedstep
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July 17th, 2015 04:00
If you backup all your data and make sure you have your install media on hand then trying various versions of the driver are low risk. 9.6 then 10.1 by the time you get to 11.x i'm quite confident that its not going to work due to the 2008 age of your system. As they go up in versions the ICH 5 6 7 8 9 drop as being supported. Sata operation has to be AHCI to use IMSM or RST which is why there are F6 drivers.
osprey4
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July 16th, 2015 16:00
Hi Jimcrawford123,
Yes, the Intel RST is just a newer version of the Matrix Storage Manager. You should not be at risk of losing anything from either hard drive.
Regarding your RAID, I do not believe it will work with a mismatch of physical sector sizes. At best, performance will suffer. You can either find an older drive that matches your original drive, or clone your old drive to the new one, then rebuild using another new drive that matches the current one's physical sector size.
speedstep
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July 16th, 2015 19:00
Intel RST replaces Intel Matrix Storage Manager. HOWEVER you cannot update to your hearts content from 7 to 8 to 9 to 10 to 11 to 12 to 13 etc. As the drivers and chipsets get newer the older ICH5 6 7 8 9 etc are dropped from support.
downloadcenter.intel.com/.../15251
Version 9.6.0.1014 may be the max for your motherboard
PCI\VEN_8086&DEV_2682&CC_0104= "Intel(R) ESB2 SATA RAID"
PCI\VEN_8086&DEV_27C3&CC_0104= "Intel(R) ICH7R/DH SATA RAID"
PCI\VEN_8086&DEV_27C6&CC_0104= "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104= "Intel(R) ICH8R/ICH9R/ICH10R/DO/5/3400 SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104= "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID"
Lowest version that supports larger than 2TB is RST Version 10.1.0.1008
https://downloadcenter.intel.com/download/20104/
downloadcenter.intel.com/.../20768
In general INTEL RST Version 10,11,12,13 ICH8
IMSM = Earlier Version of the Driver.
IMSM is NOT EQUAL to INTEL RST
Intel® Rapid Storage Technology (Intel® RST) version 9.6 and newer supports 4k sector disks if the device supports 512 byte emulation (512e). Intel® RST does not support 4k native sector size devices.
What happens if I try to use an older version of the driver?
If you try to install the operating system on a 512e disk with a driver older than Intel® RST version 9.6, the install process might not complete. This driver is not validated with your XPS and may not work at all. There will be ZERO support for this if its not working. INSTALLING THIS DRIVER if its not working can lead to 100 percent loss of all data. Do so at your own RISK. Installing a version Higher than the supported chipset does the same thing. All Raid Data lost restart from zero.
https://downloadcenter.intel.com/download/15251/RAID-Intel-Rapid-Storage-Technology-Driver-for-Intel-Desktop-Boards
If the operating system does install, do not try to upgrade to Intel® RST version 9.6 without reinstalling your operating system.
As the versions go up the support for earlier ICH Goes Down aka not supported.
You may not have any of the following
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Latest)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Rapid Storage Technology (Intel® RST) RAID Driver
(Previously released)
Intel® Matrix Storage Manager
(Previously released)
ICH7DH
632xESB
ICH8DH
ICH8DO
ICH9DO
PCH-M
64 Bit OS is required for drives larger than 2TB
INTEL RST Greater than version 10.1 is required for drives Larger than 2TB
http://knowledge.seagate.com/articles/en_US/FAQ/218615en
Like other kinds of software, the Intel RST drivers are updated to keep pace with new technology. The Intel drivers found in retail releases of Windows 7 have a 2.2TB limitation. Rather than cut off the capacity at 2.2TB, the limitation expresses itself as the remainder above 2.2TB. In other words, the driver causes the Windows operating to see a 3TB drive as 746.52 GiB (or 800GB).
With 32 bit OS Both the partition length and partition start address are stored as 32-bit quantities.
Because the block size is 512 bytes, this implies that neither the maximum size of a partition
nor the maximum start address (both in bytes) can exceed 2^32 × 512 bytes, or 2 TiB
http://msdn.microsoft.com/en-us/windows/hardware/gg463525.aspx
The GUID Partition Table (GPT) was introduced as part of the Unified Extensible Firmware Interface (UEFI) initiative. The maximum partition (and disk) size is a function of the operating system version. Windows XP and the original release of Windows Server 2003 have a limit of 2TB per physical disk, including all partitions. For Windows Server 2003 SP1, Windows XP x64 edition, and later versions, the maximum raw partition of 18 exabytes can be supported. (Windows file systems currently are limited to 256 terabytes each.)
https://downloadcenter.intel.com/download/17131
8.6.0.1007
downloadcenter.intel.com/.../17882
8.9.0.1023
Intel® Matrix Storage Manager Driver
PCI\VEN_8086&DEV_2682&CC_0104.DeviceDesc = "Intel(R) ESB2 SATA RAID "
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc = "Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc = "Intel(R) ICH8M-E/ICH9M-E/PCHM SATA RAID "
downloadcenter.intel.com/.../15251
Version 9.6.0.1014
Intel® Rapid Storage Technology Driver
PCI\VEN_8086&DEV_2682&CC_0104 = "Intel(R) ESB2 SATA RAID "
PCI\VEN_8086&DEV_27C3&CC_0104 = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104 = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104 = "Intel(R) ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104 = "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID "
downloadcenter.intel.com/.../20104
Version 10.1.0.1008
PCI\VEN_8086&DEV_2682&CC_0104.DeviceDesc = "Intel(R) ESB2 SATA RAID Controller"
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc = "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc = "Intel(R) Mobile Express Chipset SATA RAID Controller"
downloadcenter.intel.com/search
10.5.0.1027
downloadcenter.intel.com/.../20768
Version 10.8.0.1003
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc = "Intel(R) ICH7R/DH SATA RAID Controller"
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc = "Intel(R) ICH7MDH SATA RAID Controller"
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc = "Intel(R) Mobile Express Chipset SATA RAID Controller"
downloadcenter.intel.com/.../21854
Version 11.2.0.1006
PCI\VEN_8086&DEV_27C3&CC_0104.DeviceDesc = "Intel(R) ICH7R/DH SATA RAID "
PCI\VEN_8086&DEV_27C6&CC_0104.DeviceDesc = "Intel(R) ICH7MDH SATA RAID "
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc = "Intel(R) Mobile Express Chipset SATA RAID Controller"
downloadcenter.intel.com/.../21858
Version 11.6.0.1030
Windows 7 (32-bit), Windows 7 (64-bit), Windows 8, 32-bit, Windows 8, 64-bit
PCI\VEN_8086&DEV_2822&CC_0104.DeviceDesc = "Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID"
PCI\VEN_8086&DEV_282A&CC_0104.DeviceDesc = "Intel(R) Mobile Express Chipset SATA RAID "
JimCrawford123
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July 17th, 2015 02:00
Thanks very much for this - I'll study it and see where this leaves me!
JimCrawford123
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July 17th, 2015 02:00
Thanks for the quick response. Changing the other old drive to a matching one had occurred to me as an option.
It sounds encouraging but I'll check out the other reply received too, in case I might be stepping off a cliff.
JimCrawford123
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July 22nd, 2015 04:00
Thanks SpeedStep and Osprey4, this has solved my problem.
Taking Osprey4's comment about mismatched disks on board, I ordered a second new disk which arrived yesterday and I added this into the RAID using Matrix Storage Manager.
This had the added advantage that I then had a full system backup on the older working disk that I had just removed for use in case of problems.
Today I installed Rapid Storage Technology 9.6 as I have a "ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA RAID" on my system and this is the highest lversion that mentions it. (Thanks to SpeedStep I also had a direct link to the Intel download area for version 9.6 which is hard to find from the home page!)
It worked like a dream and low and behold, Windows Search (which was the original reason why I started down this route) sprang back into like and is now busy rebuilding its indexes. I assume that Windows Search performs some low level access to the disks and could not cope with the sector size issue with the older drivers even though everything else seemed to work OK.
Thanks again for the advice!
osprey4
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July 22nd, 2015 17:00
Great to hear!
christopers188
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June 14th, 2019 02:00
To upgrade to Intel® Rapid Storage Technology, follow these steps:
You aren't required to uninstall the older software.
skatetown Guide
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September 9th, 2021 20:00
Osprey3, Thank you for your suggestion. Hope It will helpful for me too.