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17 Posts

15844

June 12th, 2007 19:00

What does BMPLE.MSI mean?

I try to run the cd's and it wants a BMPLE.MSI. I don't have this and the program does not stop asking for it.
 
Help!

17 Posts

June 12th, 2007 20:00

I get this reading.
 
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2 Intern

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15.3K Posts

June 12th, 2007 20:00



Hi Giorgos,

The file is part of Roxio/Sonic`s software. See if the steps Jim listed:
Here
will help you.

Best Regards




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.



CD/RW Link

17 Posts

June 12th, 2007 20:00

It does not read the file. What is happening? It tells me I don't have rights or something like that.

17 Posts

June 13th, 2007 00:00

Yes,
I am in Control Panels, add/remove programs. BUT there is no entry as remove. That's the problem. Yes I login as an Administrator.
 
What drives me crazy is the fact that I ve been working with windows for 15 years and I never saw this. It is the first time. I wonder if Dell is doing something? It just has " used and rarely" the others have "Remove" in their entries. Not everything some have it some don't.
 
Mr. Osprey is not paying attention, that's why I tried different approach.

2 Intern

 • 

15.3K Posts

June 13th, 2007 00:00



Hi G,

Just so we are on the same page; you are in Control Panel`s, Add & Remove Programs, trying to run the Repair Option Jim mentions in his thread, correct?
Are you logged in as Administrator?
Also I did not catch this the first go around, you have another thread going that John~Osprey is trying to work with you, at times it is best to stay in one thread so we are not going over the same things. Too it is easier to keep track of as well.

Best Regards




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.



CD/RW Link

2 Intern

 • 

15.3K Posts

June 13th, 2007 11:00


Giorgos,

Roxio has a program called "Zap" that is suppose to remove all of its software, cleanly.

Here is the link from Roxio`s forum:
http://tools.roxio.com/support/tools/roxizap.exe

Then try using the Microsoft Cleanup Utility to get rid of all Roxio and Sonic files on your computer, reboot the system.
http://support.microsoft.com/default.aspx?...kb;en-us;290301

Before trying to reinstall Roxio, what version do you have and what Service Pack for XP, SP1 or SP2?

Best Regards




God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.



CD/RW Link

17 Posts

June 13th, 2007 14:00

This did the job!!!!
 
Thank you!!!!!!!!
 
:smileyvery-happy:
 
 
I found a patch that worked; page  http://kb.roxio.com/content/kb/Creator/000058MD concerning the Mediahub.exe C++ error has a patch at http://docs.roxio.com/patches/Data204Plus.exe.  I downloaded it, installed it and it appears to be working now.
 


Message Edited by 396guy on 06-12-2007 10:12 PM

17 Posts

June 13th, 2007 14:00

THANK YOUI!!!!
 
The Microsoft cleanup utility did it.......
 
It left some small settings behind, such as as The instruction memory at 0x003cb468 refereced memory 0x0050af24 The memory could not be written. Then I press the ok and get 0x129df9b2 ref memory 0xfffffff then \Sonic Central\Main\Mediahub.exe R6025 pure function call.
 
What does this mean. It looks that it didn't clean it perfect....
 
But it does work...
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