MullMan74
1 Copper

What is InterActual Player?? My DVD's are not playing on my Dell.

Hey Everyone,
 
I know about the mix-up and the patch (it is December 8th and no patch yet) for the DVD problems, but why is a program called InterActual Player trying to install itself everytime I put in a DVD. My DVD's would always work previous to this "mix-up" and I could use any player I wanted. I tried installing this player to see if it would work, but it gives me the message that my sound card is not compatable, or some such garbage. Can someone help??!!
 
Thanks in advance for your help.
 
B. Mullen
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7 Replies
8 Krypton

Re: What is InterActual Player?? My DVD's are not playing on my Dell.

It's a free player pre-installed on some DVD movies. Rather than autoplay the movie, these discs autoplay the interactual installation. Just cancel it and watch the movie. If it has installed itself, uninstall it. If it's messed up your autoplay settings, go to drive properties, the autoplay tab, select DVD movies under disc type and set it back to your preferred DVD program.
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MullMan74
1 Copper

Re: What is InterActual Player?? My DVD's are not playing on my Dell.

Osprey,
 
Thanks for your help. I am still getting error messages from Interactual, but I try working this problem out. I hope the patch works. The original problem was that Roxio (and Nero Burning) stopped recognizing the presence of blank CD's in my Sony drive (which came w/ my 6mo. old Dell). I have not been able to burn anything, except recorded TV shows from Media Center to DVD. From reading some of the Forums, it seems that the Sony drive has some problems. It may be time to call the techs at Dell.
Thanks again for your suggestions.
 
Sincerely,
 
B. Mullen
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8 Krypton

Re: What is InterActual Player?? My DVD's are not playing on my Dell.

What is the error? I can try looking it up.
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MullMan74
1 Copper

Re: What is InterActual Player?? My DVD's are not playing on my Dell.

Hey Osprey,
 
The error message is...
Playback failed due to an error with the audio subsystem. Please ensure the sound card is properly installed or close any applications that may use the sound card.
 
The info on my sound card (straight from the InterActual program) is...
Installed Audio: <SCRIPT language=JavaScript>document.write(IAudioInfoObject.GetWaveDeviceType());</SCRIPT> SB Audigy 2 ZS Audio [CC80]
Audio Muted: <SCRIPT language=JavaScript>document.write(isAudioMuted());</SCRIPT> No
Audio Installed: <SCRIPT language=JavaScript>document.write(isWaveDeviceFound());</SCRIPT> Yes
The rest of the info from IA Player is...
Computer Type: <SCRIPT language=JavaScript>document.write(IGeneralInfoObject.GetComputerType());</SCRIPT> MS-DOS or PC-DOS System
DVD-Rom Drive: <SCRIPT language=JavaScript>document.write(IGeneralInfoObject.GetDiskDrivesInfo());</SCRIPT> E:F:,
Operating System: <SCRIPT language=JavaScript>document.write(IGeneralInfoObject.GetSystemType());</SCRIPT> WINDOWS XP
OS Version: <SCRIPT language=JavaScript>document.write(IGeneralInfoObject.GetSystemVersion());</SCRIPT> 5.1
Processor Type: <SCRIPT language=JavaScript>document.write(IGeneralInfoObject.GetProcessorArchitecture());</SCRIPT> PROCESSOR_ARCHITECTURE_INTEL
Browser Provider: <SCRIPT language=JavaScript>document.write(IInternetInfoObject.GetBrowserDriverProvider());</SCRIPT> Microsoft Corporation
Browser Version: <SCRIPT language=JavaScript>document.write(IInternetInfoObject.GetBrowserDriverVersion());</SCRIPT> 7.0.5730.11
InterActual Player Version: <SCRIPT language=JavaScript>document.write(IOtherInfoObject.GetITIClientVersion());</SCRIPT> 2.02.07.0713
Low Power Timeout: <SCRIPT language=JavaScript>document.write(getLowPowerTimeout());</SCRIPT> Not Active
Screen Saver Timeout: <SCRIPT language=JavaScript>document.write((IOtherInfoObject.GetScreenSaverTimeOut())+(' minutes'));</SCRIPT> 60 minutes
Screen Saver Active: <SCRIPT language=JavaScript>document.write(isScreenSaverActive());</SCRIPT> Yes
 
I have never had a problem w/ compatability with any program before this. What do you think??
 
B. Mullen
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MullMan74
1 Copper

Re: What is InterActual Player?? My DVD's are not playing on my Dell.

Hey Osprey,
 
I did some checking and the sound problem was cured by adjusting the audio settings from inside cineplayer (not interactual). Cineplayer was popping up to play the DVD, instead of interactual this time...I adjusted the speaker settings to 5.1 surround sound and VLF (very low frequency response), restarted the computer and...SOUND with the DVD.
Thank you for leading me in the right direction.
 
Bob Mullen
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8 Krypton

Re: What is InterActual Player?? My DVD's are not playing on my Dell.

Ok, good job! 🙂
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twighahn
1 Copper

RE: What is InterActual Player?? My DVD's are not playing on my Dell.

when will i be able to use the software?

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