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dvd drive
Hi! My Dvd drive at laptop inspiron 14 3000 Series is not working after windows 10 upgrade.
I tried to troubleshoot it and it said "windows did not detect a dvd playback device on your computer..."
Before the upgrade its still working.How am I going to fix this?
Thank you.
osprey4
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April 20th, 2016 17:00
Hi Grasya26,
Go to control panel, select the option to show hidden devices, and locate your DVD drive. Select it and uninstall it, then reboot the computer.
grasya26
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April 20th, 2016 21:00
Thank you. But the uninstall option is no longer available its only "scan for hardware changes" and properties.
osprey4
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April 21st, 2016 17:00
Click view, show hidden devices.
grasya26
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April 22nd, 2016 20:00
Already did it. I manage to uninstall it and restarted the laptop. Its still not working and I had difficulty opening the dvd/cd slot. I need to restart my computer thrice before it opened.
osprey4
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April 23rd, 2016 04:00
So what is showing in device manager now?
mklassen
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April 23rd, 2016 09:00
After the Windows 10 upgrade:
1 click the Windows START button;
2. click Settings;
3. Click Update & Security;
4. Run Windows Update, to see if it will download software that does DVD-playback.
Or, read: www.google.ca/#q=free+dvd+player+for+windows+10
for both Microsoft and non-Microsoft solutions.
grasya26
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May 2nd, 2016 02:00
Currently this hardware is not connected to the computer. (Code 45)
To fix this hardware reconnect the hardware device to the computer.