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January 7th, 2014 23:00

error message during hard drive diagnostics. error code WHD20-NPC

i have dell studio 1558 laptop. i am getting following error during hard drive diagnostics.

Targeted Read Test

Test Started - 08/01/2014 12:20:51 PM

Error Message: - 08/01/2014 12:21:23 PM
Error while reading sector 27644155.
Error Message: - 08/01/2014 12:21:51 PM
Error while reading sectors 27644156 through 27644219.
Error Message: - 08/01/2014 12:22:20 PM
Error while reading sectors 27645756 through 27645819.
Error Message: - 08/01/2014 12:22:22 PM
The test found 3 sector errors.
Test Finished: - 08/01/2014 12:22:23 PM
Failed (Error code: WHD20-NPC)

what should i do please help as soon as possible.

thank you.

4 Operator

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34.2K Posts

January 8th, 2014 07:00

Hi Rupesh_B007,

Please make sure you have your files backed up. Those errors indicate your hard drive is failing and needs to be replaced.

26 Posts

January 8th, 2014 08:00

hi osprey4,

thank you for replying.

is there any chance that i can repair hard drive? and approx how much time it will take to complete hard drive failure if repair is not possible?

4 Operator

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34.2K Posts

January 8th, 2014 10:00

When there are bad sectors, that is usually a sign that the drive is on the verge of failure. You cannot predict how long it will last. I've had a drive with bad sectors go bad in minutes, and I've seen a laptop with bad sectors still working after a year. This type of problem cannot be repaired. The drive must be replaced.

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