UNSOLVED

RBHarp

updated

22 years ago

R

RBHarp

1 Message

0

5974

December 15th, 2004 22:00

iTunes does not recognize CD drive

Hello,
 
My iTunes cannot recognize my CD drive, so I am not able to import music into iTunes or populate my iPod.
 
Any assistance would be appreciated! Here are the results from the CD Diagnostic from iTunes:
 

Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)

iTunes 4.7.0.42

CD Driver 2.0.4.0

CD Driver DLL 2.0.2.0

UpperFilters: GEARAspiWDM (2.0.4.0),

Video Driver: Radeon Mobility 1002-4C59-03

IDE\CdRomLG_DVD-ROM_DRN8080B_____________________1.09____, Bus Type ATA, Bus Address [0,0]

Some Dell computers need an update to the ATA bus driver before iTunes recognizes CDs. If you have a Dell computer, check the Dell support website for details.

F: LG DVD-ROM DRN8080B, Rev 1.09

Audio CD in drive.

Found 0 songs on CD, playing time 00:00 on blank CD.