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optical drive is not detected on system and wont open (Inspiron 15R 5537)
Everything was working correctly and out of the blue my laptop stopped detecting the optical drive and it doesnt even open!
My laptop is a dell Inspiron 15R 5537. I tried in vain to solve that problem... now looking for the software bt still cudnt find it.
DELL-Todd S
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December 11th, 2015 11:00
Hi,
You don't mention which version of Windows you're currently running on that system so my first suggestion is to see whether the system is detecting the optical drive in BIOS.
You may also want to check out Osprey's Toolkit, a support article put together by one of our more experienced community members. You can find a lot of information on how to resolve problems with optical drives on that link.
If you still can't get your system to detect your optical drive then please let us know whether the drive is detected in the BIOS and what steps from the toolkit you tried that didn't help, and we'll see what else we can suggest to help you.
Todd