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"TSSTcorp DVD-ROM SN-108FB" doesn't recognize a blank CD or DVD. Is it supposed to be able to burn a CD/DVD?
I expected to be able to burn a CD/DVD with "TSSTcorp DVD-ROM SN-108FB" in my E5430 but am not able to do this.
Does it mean that "TSSTcorp DVD-ROM SN-108FB" can read CDs/DVDs but is not able to write?
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
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May 1st, 2014 20:00
Hi Yury_mak,
I would suggest you to run the ‘Fixit’ tool from the link below to check if it fixes the issue with DVD read/write problem.
http://dell.to/1b4M6nM
Yury_mak
6 Posts
0
May 1st, 2014 22:00
Fixit reported:
"The selected drive is not capable of writing, if you have several CD/DVD drives try using another drive, otherwise you may need to install a CD/DVD writer."
I have not expected to find only DVD reader not capable of writing in this laptop. :emotion-6:
I understand that I need to buy a DVD-R/W and install it instead of the current DVD-ROM drive.
DELL-Ravi Ch
7 Technologist
7 Technologist
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7.1K Posts
1
May 7th, 2014 13:00
Hi Yury_mak,
Please reply us with system service tag so that we could check the system configuration and assist you. To send a private message, click on my name and select ‘Send private message’.
Fang9
3 Posts
0
August 31st, 2018 10:00
I have the same problem, what should I do. I have latitude E6430; and DVD-Rom is not recognizing only blank cd/dvd(s).
I tried DVDs in another laptop and they just work fine there. I checked all service issues and also run troubleshooter. I also tried to play DVD in Ubuntu but nothing happens.
How to send a service tag in private. There is no option in this replying section.
labmilstein
1 Message
0
September 24th, 2020 11:00
Hi. I have the very same issue.
I coudn't run the fixit analysis tho, the link goes nowhere.
Thanks for replying, in advance,
Regadrs.