i bought xps 17 in jan this year. my laptop is still under warranty but problem is i can not claim warranty as i am outside US and this system was bought from US. when i run pc check up after scan targeted read test and SMART short self test fail and this error is in the second hdd. plz help me to resolve these issues.
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how can i claim warranty sa im in pakistan. do i have to send laptop to US or just the hdd can be sent ? and also can i claim warranty in Pakistan?
If the system was purchased in the US, then warranty repair is US-only. Since Dell doesn't have an official presence in Pakistan, transfer of warranty probably is not possible.
The cost of a drive will be far less than shipping the system to the US -- you may just want to replace the drive yourself.