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20 Posts
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2963
September 15th, 2018 12:00
Clean Files Optimization Feature and Chrome Browser Cache
I have the strong impression that Support Assist Clean Files optimizer deletes browser temporary files externally in the OS to Chrome, and that the browser thus does not know the cache has been cleared, leading to issues. Unless you immediately after the optimization go into Chrome and use the 'More Tools' -> 'Clear Browsing Data' -> 'Cached Images and Files' to clear this cache completely in Chrome, every web page you look at will (on first use) experience a "Flash of Unstyled Content' etc problem which will have to be resolved by refreshing the page - because Chrome thinks the cache is still there.
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Ramonv78
1 Message
0
November 25th, 2018 01:00
i can confirm this. After optimizing pretty much all website visits in Chrome need a hard (CTRL-F5) refresh to load correctly
CaliViking
2 Posts
0
February 9th, 2019 17:00
Very annoying. SupportAssist is just creating problems by trying to save a few MB disk space.
Is the a bug report on this so that it can be fixed?
jbilinski
5 Practitioner
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146 Posts
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February 11th, 2019 08:00