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October 19th, 2018 08:00

SupportAssist Message "SMART Short Self Test - WHD16-1EQ"

Support Assist ran on my PC and returned the message "SMART Short Self Test - WHD16-1EQ" from the Hardware Scan. Can anyone tell me what this means?

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October 19th, 2018 08:00

NormalMike,

A smart test is explained below. Since it did not show a failure your hard drive is ok. Just to verify that the hard drive is not having any issues you should run the Dell Diagnostics on it. To run the diags start your computer and TAP the F12 key. Choose diagnostics.

To help prevent data loss, most internal hard drives use SMART, which stands for Self-Monitoring, Analysis and Reporting Technology. ... While some hard drive crashes occur suddenly without warning, SMART makes it possible to foresee failures caused by gradual degradation of the drive.

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