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September 28th, 2018 22:00

SupportAssist dissappear from start menu

Hello, I am rohman on XPS 13 9360
where can I locate SupportAssist that dissapear under Dell menu from start menu?
It happens after running an update for Windows 10.
I search in folder

C:\Program Files\Dell\SupportAssistAgent\bin\

it cannot run SupportAssist.

In setting, Apps & features, SupportAssist already installed.

1 Message

October 2nd, 2018 04:00

Hello, I ran up against exactly the same problem after updating for Win 10. After reading your message, I tried to run SupportAssistInstaller.exe in the folder C:\Program Files\Dell\SupportAssistAgent\bin\ to reinstall it. And now it works again! Hope this serves your turn.

5 Posts

October 1st, 2018 14:00

I noticed today that SupportAssist has totally disappeared from the Dell menu in start. It never was very good but now it's gone. Wonder if Dell yanked it?? 

2 Posts

October 2nd, 2018 09:00

Thanks _Dream very much. Another way, I try to find SupportAssist with Cortana. It was found and worked with Edge. Case is closed.

3 Posts

August 19th, 2019 11:00

I tried thisl. There is no Support Assist listed in bin.  Should I choose one of the other choices?  Win 10

1 Message

March 19th, 2020 04:00

You can reload it from the Dell website. That is what I did.

 

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