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February 3rd, 2019 15:00

XPS 13 9360 - SupportAssist gobbledegook since Windows update

Capture.PNG

As you can see, for me SupportAssist is no longer usable since the latest Windows update. I have uninstalled and reinstalled a few times but it's no good.

Dell XPS 13 9360 running Windows Autumn 2018

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3.2K Posts

April 29th, 2019 05:00

Hi,

sorry for the late reply.

Did you need any futher assistance?

regards Martin

December 13th, 2019 11:00

Yes, I still have this problem. I'm sorry for the late reply but I didn't receive notification that you had contacted me.

Here is the problem:

 

hexhamhoyden_0-1576266246255.png

 

January 11th, 2020 14:00

SupportAssist just started and asked me to do some checks but when I opened it the screen still looked like this.

I would be glad of help with this please.

supportassist.PNG

January 11th, 2020 15:00

I have attempted to update this thread but my message was rejected as spam so I have started a new thread here.

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