Optimize My System functionality in SupportAssist only works when System has SupportAssist & SupportAssistAgent 2.0 builds installed.
In your system SupportAssistAgent 1.2.x.x build installed that is very old and doesn't support Optimize functionality. I would advise you to connect you system with active internet and try to run SupportAssistAgent Auto Update task manually.
In case problem still exist then please contact DELL Technical Support team.
DELL-Nikhil K
5 Practitioner
•
206 Posts
0
October 15th, 2017 22:00
Hi Davide.Pandini,
Optimize My System functionality in SupportAssist only works when System has SupportAssist & SupportAssistAgent 2.0 builds installed.
In your system SupportAssistAgent 1.2.x.x build installed that is very old and doesn't support Optimize functionality. I would advise you to connect you system with active internet and try to run SupportAssistAgent Auto Update task manually.
In case problem still exist then please contact DELL Technical Support team.
Thanks
DELL-Nikhil K