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June 7th, 2014 19:00

Cannot download Dell System Build and Update Utility

I want downgrade my PowerEdge R620's Windows Server 2012 R2 to Windows Server 2008 R2.

I download the latest Dell System Build and Update Utility from with enter service tag then click download.

I always get an error.

Sorry, the requested file could not be downloaded.

Your session has timed out. File cannot be downloaded.

3 Posts

June 8th, 2014 12:00

I am getting the same ***. and i guess that dell will not let you download it. because its was not supported t install win 2012 when you buy the server. and they said to me that my service tag is not supported to download the management after purses . ?  what is this ?

June 9th, 2014 08:00

I found to click F10 to boot lifecycle controller when reboot server and click OS deployment to downgrade windows server

July 15th, 2014 04:00

Hi Stevenho1102,

With bellow link the SBUU dowload was success(screenshot attached). http://www.dell.com/support/home/us/en/555/product-support/product/poweredge-r620/drivers

Expand  "Secure Systems Management" and select "Dell Systems Build and Update Utility" and Proceed with ServiceTag and continue download.

The dowload was success:

Let me know the link is works or not.

Thanks,

Sasi

 

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