I am also having issues with OMCI and Windows XP SP2. I have turned off the client firewall and IT Assistant does not recognize the systems with SP2. I tried Tech Support today, but they said they do not support this. I was going to try again tomorrow unless someone out there can help.
You might try running netstat while the discovery process is active. There may be other ports needed that XP firewall is blocking.
Try this at a command promt on the IT asst server:
netstat -an 1
do a force discovery of the the XP box then check the netstat output for syn sent associated with the destination IP.
If you are seeing the Win2K boxes and not the XP boxes, I would bet that the problem is with the firewall on the XP box or another firewall between the ITA and XP boxes.
Wasn't a firewall issue that was preventing detection of my Optiplex systems after they had been upgraded to Windows XP SP2.
I uninstalled IT Assistant and reinstalled with the option to do CIM discovery. After rebooting and rediscovering, systems are now properly populating the inventory - and just in the nick of time, as I need a reliable inventory in contemplation of replacing older units.
Apparently the move to SP2 necessitated CIM discovery for the process to work. Got an inkling of this when I "read the (friendly) manual" (the posting software prohibits the acronym....)
PedroBogus
2 Posts
0
January 24th, 2005 19:00
I am also having issues with OMCI and Windows XP SP2. I have turned off the client firewall and IT Assistant does not recognize the systems with SP2. I tried Tech Support today, but they said they do not support this. I was going to try again tomorrow unless someone out there can help.
Thanks.
jbryson
3 Posts
0
January 25th, 2005 14:00
brian_christie
6 Posts
0
January 26th, 2005 19:00
I hope the fix this soon!
Dell is shipping their Windows XP boxes with SP2...and no way to remove it.
unclesid
13 Posts
0
February 2nd, 2005 13:00
Answering my own question....
Wasn't a firewall issue that was preventing detection of my Optiplex systems after they had been upgraded to Windows XP SP2.
I uninstalled IT Assistant and reinstalled with the option to do CIM discovery. After rebooting and rediscovering, systems are now properly populating the inventory - and just in the nick of time, as I need a reliable inventory in contemplation of replacing older units.
Apparently the move to SP2 necessitated CIM discovery for the process to work. Got an inkling of this when I "read the (friendly) manual" (the posting software prohibits the acronym....)