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5791

June 24th, 2016 18:00

DRAC 5 Console Redirect will not work.

Hello all,

I have a Dell Poweredge 2950 II server. Everything is going well with it. However, the DRAC 5 card is having some issues. Everything seems to work fine, expect the console redirect. I've tried three different browsers, Firefox, Chrome and IE all with errors. All three bark at me about certificate errors of course.

WIth IE and Chrome, I get the message:

A DRAC 5 error has occurred.
Description:The Virtual KVM plug-in is not installed or running.
Resolution:
  • You must have administrative rights on this system to install the plug-in.
  • Click on the Disconnect button on the DRAC console to close this Window. Next Click the Connect button again, When prompted to install and run the Virtual KVM plug-in, click Yes.
  • Ensure that your browser settings allow you to download and install the browser plug-ins.
  • Ensure that your browser supports Virtual KVM. See the DRAC 5 user documentation and online help for a list of supported browsers.
  • Virtual KVM may not function properly on clients running supported Windows operating system configured with Internet Explorer Enhanced Security. To resolve this issue, see your Microsoft operating system documentation or contact your administrator.

With Chrome, I don't get an option to install a plugin, but with IE I do, and I clicked install, restarted the browser and everything, but still no luck.

However, with Firefox, I created a security exception, and when I click connect, the window shows nothing. Just a white screen. 

Any ideas? .

12 Elder

 • 

6.2K Posts

June 25th, 2016 14:00

Hello

Modern browsers and applications have very restrictive security. The DRAC 5 has not received firmware updates to security that will allow it to work with modern browsers. If you want to use the DRAC 5 you will need to bypass or disable security within the browser and Java/ActiveX.

Thanks

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