802 Posts

September 21st, 2011 13:00

You can look at reseating the DRAC 5 card in the server.  Here is a link to a PE 1950 hardware manual.  You can find information on installing and removing the DRAC on page 71.

support.dell.com/.../HH176A02MR.pdf

Also, you can look at flashing the firmware on the DRAC 5.  Here is a link for a windows packaged update.

DRAC 5 remote access controller firmware 1.60, released 3/10/11, recommended, Windows update package, *May take 8-15 minutes to complete, 21mb: ftp.us.dell.com/.../RAC_FRMW_WIN_R298944.EXE

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279 Posts

September 22nd, 2011 21:00

I had this happen a few weeks ago. Dell suggested to first update the DRAC  firmware. I updated the firmware successfully and the error message persisted. Their next suggestion was to physically reseat the DRAC card. Reseating the DRAC card resolved the issue.

1 Message

January 7th, 2020 22:00

Same problem. How to solve it?

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