shaboyi
1 Nickel

Discovery problem

I am trying to monitor a server that passes SNMP tests under tools, but when I do a discover or inventory the IT Assistant applciation does not see it -- or it does not show up under devices and I can't get any information.  There are no error messages. 
 
I don't understand why it would pass the SNMP diagnostic tests but otherwise not work.  
 
Any suggestions?  Thanks.
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2 Replies
ePatrick
2 Iron

Re: Discovery problem

Do you have Openmanage installed on the server?
If so, does Openmanage report everything as ok? 3 green ticks? Do all tabs open correctly?
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shaboyi
1 Nickel

Re: Discovery problem

OpenManage Server Administrator is installed on the target machine and everything looks good.  All the tabs open properly and nothing unusual reported.   In otherwords, it installed correctly.  I double checked the SNMP service settings and they are OK -- the test itself says so (ie, the Get and Set commands pass the test).

So I can't figure it out.  I used the same setup on another machine and it worked fine.  The settings are identical.  

Thanks for the reply and any other suggestions.   Charles

 

 

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