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November 10th, 2021 09:00
'Error! XML Transformation failed' for Storage Management events on Ubuntu 18.04 and above
I seem to have an issue on my Dell servers running Ubuntu 18.04 or greater where the "Storage Management" alert actions events fail. Of all the events listed below, the only ones that fail are the last 12 under where it says "Following events are applicable if Storage Management is installed". I have the same configuration on our 16.04 servers and I do not have any issues with those. I installed "srvadmin-all" on these and I have followed the documentation on how to run the commands but I keep running into issues with the last 12 Storage Management alert actions.
alertaction Configure alert actions.
Valid parameters are one of:
event=drivebay Set drive bay intrusion action(s).
event=powersupply Set power supply failure action(s).
event=powersupplywarn Set power supply warning action(s).
event=tempwarn Set temperature warning action(s).
event=tempfail Set temperature failure action(s).
event=fanwarn Set fan speed warning action(s).
event=fanfail Set fan speed failure action(s).
event=voltwarn Set voltage warning action(s).
event=voltfail Set voltage failure action(s).
event=intrusion Set chassis intrusion action(s).
event=redundegrad Set redundancy degraded action(s).
event=redunlost Set redundancy lost action(s).
event=memprefail Set memory pre-failure action(s).
event=memfail Set memory failure action(s).
event=hardwarelogwarn Set hardware log warning action(s).
event=hardwarelogfull Set hardware log full action(s).
event=processorwarn Set processor warning action(s).
event=processorfail Set processor failure action(s).
event=watchdogasr Set watchdog asr action(s).
event=batterywarn Set battery warning action(s).
event=batteryfail Set battery failure action(s).
event=systempowerwarn Set system power warning action(s).
event=systempowerfail Set system power failure action(s).
event=systempeakpower Set system peak power action(s).
event=removableflashmediapresent Set removable flash media present action(s).
event=removableflashmediaremoved Set removable flash media removed action(s).
event=removableflashmediafail Set removable flash media failure action(s).
Following events are applicable if Storage Management is installed
event=storagesyswarn Set Storage System warning action(s).
event=storagesysfail Set Storage System failure action(s).
event=storagectrlwarn Set Storage Controller warning action(s).
event=storagectrlfail Set Storage Controller failure action(s).
event=pdiskwarn Set Physical Disk warning action(s).
event=pdiskfail Set Physical Disk failure action(s).
event=vdiskwarn Set Virtual Disk warning action(s).
event=vdiskfail Set Virtual Disk failure action(s).
event=enclosurewarn Set Enclosure warning action(s).
event=enclosurefail Set Enclosure failure action(s).
event=storagectrlbatterywarn Set Storage Controller Battery warning action(s).
event=storagectrlbatteryfail Set Storage Controller Battery failure action(s).
If I run any of the alert actions in the top section of the list above, this is what it looks like...
$ sudo /opt/dell/srvadmin/bin/omconfig system alertaction event=watchdogasr execappath='/usr/sbin/om_alerts.sh "Watchdog ASR"'
Alert action(s) configured successfully.
If I run any that are in the bottom section, this is what I get...
$ sudo /opt/dell/srvadmin/bin/omconfig system alertaction event=storagesyswarn execappath='/usr/sbin/om_alerts.sh "storage system warning"'
Error! XML Transformation failed
Is there something I'm missing? Again, this exact configuration works on Ubuntu 16.04 just fine.
16.04 servers open manage is installed via
linux.dell.com/repo/community/ubuntu xenial openmanage18.04 servers open manage installed via
linux.dell.com/repo/community/openmanage/940/bionic bionic mainPlease let me know if I can give anyone any more information to help get to the bottom of this. Or any guidance would be greatly appreciated. Thanks



DELL-Joey C
Moderator
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4.1K Posts
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November 10th, 2021 19:00
Hi @jwilson0215,
What is the model of the server that you are running it on?
The Ubuntu image is downloaded from the Ubuntu site for the server itself or a generic one?
jwilson0215
6 Posts
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November 11th, 2021 08:00
The server Im currently working on is a PowerEdge R610 and the Ubuntu images are retrieved from
DELL-Charles R
Moderator
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4.7K Posts
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November 11th, 2021 10:00
Hello jwilson0215m
What version of OMSA are you trying?
Can you try Dell EMC OpenManage Server Administrator Managed Node (Consolidated), v9.2.0 and check your results? : https://dell.to/3oomnAv
This conversation may provide some help also:
https://dell.to/31SYUjj
This can be fixed by making sure the following file exists with the following permissions:
-rw-r--rw-. 1 root root 21K Mar 11 12:54 /opt/dell/srvadmin/var/log/openmanage/UsageReport.xml
jwilson0215
6 Posts
0
November 16th, 2021 12:00
I've tried 9.4.0 and 9.3.0 and 9.2.0. I looked at your link and do not see an Ubuntu version for Dell EMC OpenManage Server Administrator Managed Node (Consolidated), v9.2.0.
DELL-Charles R
Moderator
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4.7K Posts
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November 16th, 2021 13:00
Hello jwilson0215,
Try omconfig storage instead of omconfig system
For example, the following omconfig command syntax has three levels:
https://dell.to/3kKXRZf
jwilson0215
6 Posts
0
November 18th, 2021 12:00
'omconfig system' is the only command that houses 'alertaction' I believe.
jwilson0215
6 Posts
0
November 18th, 2021 12:00
I did change the permissions of the UsageReport.xml file and unfortunately that did not change anything.
DELL-Charles R
Moderator
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4.7K Posts
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November 18th, 2021 13:00
Hello jwilson0215,
This page shows some tip and has a omconfig system alertaction event=storagesyswarn example:
https://oitibs.com/dell-openmanage-email-alerts/
jwilson0215
6 Posts
0
November 19th, 2021 08:00
Thanks, that's actually the site I used to model my setup.
DELL-Charles R
Moderator
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4.7K Posts
1
November 19th, 2021 11:00
Hello jwilson0215,
I was just working with one of our Systems Management engineers. This looks like a defect.
He found that it was just noticed few days ago in testing.
The GUI works fine. It's only the command line that fails.
I'm not sure when a resolutions will come out.
If you would like to Private Message me your service tag I can apply it to our case for reference of a real life example.