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November 10th, 2021 09:00

'Error! XML Transformation failed' for Storage Management events on Ubuntu 18.04 and above

I seem to have an issue on my Dell servers running Ubuntu 18.04 or greater where the "Storage Management" alert actions events fail. Of all the events listed below, the only ones that fail are the last 12 under where it says "Following events are applicable if Storage Management is installed".  I have the same configuration on our 16.04 servers and I do not have any issues with those. I installed "srvadmin-all" on these and I have followed the documentation on how to run the commands but I keep running into issues with the last 12 Storage Management alert actions.

 

alertaction      Configure alert actions.

Valid parameters are one of:

event=drivebay            Set drive bay intrusion action(s).

event=powersupply         Set power supply failure action(s).

event=powersupplywarn     Set power supply warning action(s).

event=tempwarn            Set temperature warning action(s).

event=tempfail            Set temperature failure action(s).

event=fanwarn             Set fan speed warning action(s).

event=fanfail             Set fan speed failure action(s).

event=voltwarn            Set voltage warning action(s).

event=voltfail            Set voltage failure action(s).

event=intrusion           Set chassis intrusion action(s).

event=redundegrad         Set redundancy degraded action(s).

event=redunlost           Set redundancy lost action(s).

event=memprefail          Set memory pre-failure action(s).

event=memfail             Set memory failure action(s).

event=hardwarelogwarn     Set hardware log warning action(s).

event=hardwarelogfull     Set hardware log full action(s).

event=processorwarn       Set processor warning action(s).

event=processorfail       Set processor failure action(s).

event=watchdogasr         Set watchdog asr action(s).

event=batterywarn         Set battery warning action(s).

event=batteryfail         Set battery failure action(s).

event=systempowerwarn     Set system power warning action(s).

event=systempowerfail     Set system power failure action(s).

event=systempeakpower     Set system peak power action(s).

event=removableflashmediapresent       Set removable flash media present action(s).

event=removableflashmediaremoved       Set removable flash media removed action(s).

event=removableflashmediafail   Set removable flash media failure action(s).



Following events are applicable if Storage Management is installed

event=storagesyswarn                Set Storage System warning action(s).

event=storagesysfail                Set Storage System failure action(s).

event=storagectrlwarn               Set Storage Controller warning action(s).

event=storagectrlfail               Set Storage Controller failure action(s).

event=pdiskwarn                     Set Physical Disk warning action(s).

event=pdiskfail                     Set Physical Disk failure action(s).

event=vdiskwarn                     Set Virtual Disk warning  action(s).

event=vdiskfail                     Set Virtual Disk failure action(s).

event=enclosurewarn                 Set Enclosure warning action(s).

event=enclosurefail                 Set Enclosure failure action(s).

event=storagectrlbatterywarn        Set Storage Controller Battery warning action(s).

event=storagectrlbatteryfail        Set Storage Controller Battery failure action(s).

 

 

 

If I run any of the alert actions in the top section of the list above, this is what it looks like...

 

$ sudo /opt/dell/srvadmin/bin/omconfig system alertaction event=watchdogasr execappath='/usr/sbin/om_alerts.sh "Watchdog ASR"'

Alert action(s) configured successfully.

 

If I run any that are in the bottom section, this is what I get...

 

$ sudo /opt/dell/srvadmin/bin/omconfig system alertaction event=storagesyswarn execappath='/usr/sbin/om_alerts.sh "storage system warning"'

Error! XML Transformation failed

 

Is there something I'm missing? Again, this exact configuration works on Ubuntu 16.04 just fine. 

16.04 servers open manage is installed via 

linux.dell.com/repo/community/ubuntu xenial openmanage

18.04 servers open manage installed via

linux.dell.com/repo/community/openmanage/940/bionic bionic main

Please let me know if I can give anyone any more information to help get to the bottom of this. Or any guidance would be greatly appreciated. Thanks

Moderator

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4.1K Posts

November 10th, 2021 19:00

Hi @jwilson0215,

 

What is the model of the server that you are running it on?

 

The Ubuntu image is downloaded from the Ubuntu site for the server itself or a generic one?

November 11th, 2021 08:00

The server Im currently working on is a PowerEdge R610 and the Ubuntu images are retrieved from 

http://archive.ubuntu.com/ubuntu/

Moderator

 • 

4.7K Posts

November 11th, 2021 10:00

Hello jwilson0215m

 

What version of OMSA are you trying?

Can you try Dell EMC OpenManage Server Administrator Managed Node (Consolidated), v9.2.0 and check your results? : https://dell.to/3oomnAv

 

This conversation may provide some help also:

https://dell.to/31SYUjj

This can be fixed by making sure the following file exists with the following permissions:

-rw-r--rw-. 1 root root 21K Mar 11 12:54 /opt/dell/srvadmin/var/log/openmanage/UsageReport.xml

 

 

November 16th, 2021 12:00

I've tried 9.4.0 and 9.3.0 and 9.2.0. I looked at your link and do not see an Ubuntu version for Dell EMC OpenManage Server Administrator Managed Node (Consolidated), v9.2.0.

Moderator

 • 

4.7K Posts

November 16th, 2021 13:00

Hello jwilson0215,

 

Try omconfig storage  instead of  omconfig system

For example, the following omconfig command syntax has three levels:

https://dell.to/3kKXRZf

 

November 18th, 2021 12:00

'omconfig system' is the only command that houses 'alertaction' I believe.

$ sudo /opt/dell/srvadmin/bin/omconfig storage alertaction event=storagesyswarn execappath='/usr/sbin/om_alerts.sh "storage system warning"'
Error! Invalid command: alertaction 

 

November 18th, 2021 12:00

I did change the permissions of the UsageReport.xml file and unfortunately that did not change anything. 

Moderator

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4.7K Posts

November 18th, 2021 13:00

Hello jwilson0215,

 

This page shows some tip and has a omconfig system alertaction event=storagesyswarn example:

https://oitibs.com/dell-openmanage-email-alerts/

 

November 19th, 2021 08:00

Thanks, that's actually the site I used to model my setup. 

Moderator

 • 

4.7K Posts

November 19th, 2021 11:00

Hello jwilson0215,

 

I was just working with one of our Systems Management engineers. This looks like a defect.

He found that it was just noticed few days ago in testing.

The GUI works fine. It's only the command line that fails.

I'm not sure when a resolutions will come out.

If you would like to Private Message me your service tag I can apply it to our case for reference of a real life example.

 

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