May 23rd, 2013 11:00

after Dell Diagnostics :

error code 2000-0151

hard drive 1 - incorrect status : 3E no additional sense information

4 Operator

 • 

3.3K Posts

May 24th, 2013 02:00

Hi sherief2003,

This indicates a hard drive failure. We need to replace the hard drive.

Kindly back up data.

I have provided a link below for drive savers data backup:

http://bit.ly/o0hMA

Click on the above link and select the options accordingly. They would help you in backing up data.

You can also contact any local technician to back up data.

If the computer has active warranty I shall go ahead and arrange for a service.

You may connect the external monitor with VGA port.

Check warranty status: http://dell.to/10pMa86

Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.

Awaiting your response!

May 24th, 2013 09:00

i will replace the hard drive

May 24th, 2013 09:00

back up data was finished

thank you

i will replace the hard drive

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