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April 13th, 2009 14:00

IT Assistant 8.4 - timeout problem...

Just upgraded my IT assistant (from 8.3) to 8.4.  When I try to login in, I get the following error:

"The session has expired. Log in again.

You can configure the session timeout via Preferences (Web server Properties) from the top navigation bar. If you still see this error; see the online help for more information."

Thing is that when I click on "OK" it brings me to sign on screen and no "preferences" displayed on navigation. Neither can I go there without clicking OK.

Any thoughts??  I am runing Java 1.6 release 11 (as installed by the OpenManage install), WIndows Vista, IE7

 

I just uniinstalled and went back to 8.3 - know I have the same problem with that version - which worked fine before I tried to upgrade - any thoughts??

 

SOLVED:  Disable IPv6 via registry...

April 15th, 2009 03:00

Ratherman!

where did you find the new version (8.4)? Been looking everywhere but can't seem to find it  :emotion-45:.

An url would be greatly appreciated!!!

Thanx

31 Posts

April 15th, 2009 07:00

http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R215406&formatcnt=1&libid=0&fileid=305540

 

Do a search on Dell's site for OpenManage Management Station 6.01 - it is included with that...

April 15th, 2009 07:00

Thank you very much!!!

July 27th, 2011 06:00

Check out this link for answer to this problem

 

http://en.community.dell.com/support-forums/servers/f/177/t/19269188.aspx

Regards

Raj | InfoGenra

2 Intern

 • 

793 Posts

July 27th, 2011 16:00

 Try this:

Perform the following steps:

1 Click the Start button. Point to Settings→ Control Panel→ Java.

2 In the Java tab, click View in the Java Applet Runtime Settings section.

3 Pass these parameters to the Java Runtime Parameters:

-Djava.net.preferIPv6Addresses=True -Xmx256m

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