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IT Assistant & Discovery
I am using IT Assistant (v6.5.3.14), it seems to disover machines, but not all of them. I have just upgraded around 30 machines to XP Pro SP2 using a core ghost copy so I know they are all the same. Yet some get detected and some do not.
Has anyone got any ideas on how I can debug this issue ?
Thanks
tester25
626 Posts
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March 8th, 2005 20:00
http://support.dell.com/support/edocs/software/smitasst/6.5.3/en/ref_gd/configur.htm#viewing_and_modifying_cim_dmi_and_snmp_information
Reply back if that doesn't provide you with anything useful.
Message Edited by tester25 on 03-08-2005 04:08 PM
MartynK
6 Posts
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March 8th, 2005 23:00
tester25
626 Posts
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March 9th, 2005 13:00
1. Which version of OMCI is running on all of those hosts?
2. Are you discovering via CIM?
3. All the hosts use the exact same credentials? Just double checking...
Try this, from the ITA mgmt station, go to computer management and connect to another computer that isn't being discovered by ITA. Be sure to try the exact same credentials that you have configured inside ITA. Does it connect?
MartynK
6 Posts
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March 14th, 2005 04:00
OK, I have worked out what it is with the discovery. Using DMI, the domain account that I have created for OpenManage is getting locked.
I have looked through the forum, but there does not seem to be a fix, that I have not tried. I even scrapped the whole install and started again doing as per other posts.
Appart from manually discovering each system one by one I cannot see a way around this.
Any ideas ?
DELL-SeanC
99 Posts
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March 14th, 2005 12:00
Message Edited by DELL-SeanC on 03-14-2005 02:33 PM
tester25
626 Posts
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March 14th, 2005 12:00
MartynK
6 Posts
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March 16th, 2005 03:00