OM install error libdcsgen.so on Suse Linux PE 1950

I was assisted by Dell support and want to share this solution.  After an amber flashing LED error:

LED E2111 SBE disable DIMM 2

I checked the DRAC log and alerts, and found this error:

"Mem ECC Warning: Memory sensor, transition to critical from less severe ( DIMM_A2 ) was asserted"

Diagnostics:

Downloaded the Dell Online diagnostics for Linux, which lets us run the diagnostics without having to boot from CD.

The online diagnostics can be found here:  http://linux.us.dell.com/files/oldiags/ddcurses-2.15.0.169-Feb1310.tar.gz

Diagnostics reported "The health status of one or more of the DIMMS in this system is non-critical"

OMSA:

Downloaded the OpenManage (OMSA) for Linux from here:  http://ftp.us.dell.com/sysman/OM_6.2.0_ManNode_A00.tar.gz

 

The SBE log needed to be cleared. Here is the error message:

/opt/dell/srvadmin/sbin # ./dcicfg command=clearmemfailures
failed to load libdcsgen.so

 

Since this is a 64 bit SLES system, I decided to try creating a symlink from /usr/lib to /usr/lib64:

sudo ln -s /usr/lib/libdcsgen32.so /usr/lib64/libdcsgen.so
sudo ln -s /usr/lib/libdcsgen32.so /usr/lib/libdcsgen.so

(not sure if both of those were needed, but it worked)

Started services:
 /opt/dell/srvadmin/sbin/srvadmin-services.sh start

Ran the command to clear the memory failures:

/opt/dell/srvadmin/sbin # ./dcicfg command=clearmemfailures
Clearing failures using mask: 31
DIMM1 : ok
DIMM2 : ok
DIMM3 : ok
DIMM4 : ok
DIMM5 : ok
DIMM6 : ok
DIMM7 : ok
DIMM8 : ok

 

Now diagnostics does not report any error with RAM.

 

MS