OMCI Warning Notification Problem

Question

I am having problems using OMCI on workstations with multiple hard drives, systems with only one hard drive do not experience this problem.  I get a warning event notification stating that:   'Warning Event Notification: The total hard drive capacity in your system has increased.  This typically does NOT indicate a hardware failure.  Contact your Help Desk if you did not personally change your system's hard drive configuration or disable in System Setup.'   We ordered Precision 380 Workstations with the OMCI already installed.  Dell's phone tech's have told me to try and install the latest OMCI version from their website and to add a value in the registry to solve this problem.  The registry key that was added was HKEY_Local_Machine\Software\DellOpenManage\Client\Sysinfo.  Then we added the following dword value 'HDD Threshold Value = 0x00000000.'  Once we found that this didn't work we deleted the key.   Does anyone have any suggestions?

ePatrick · Answer

Have you tried going into the bios and resetting chassis intrusion?

ilovejoshy · Answer

When I boot up my Precision 380, that I just purchased 12/15/05. I get the message:

Warning Event Notification
The total hard drive capacity in your system has decreased. This typically does NOT indicate a hardware failure. Contact your help desk if you did not personally change your system’s hard-drive configuration or disable devices in system setup.

Any idea how to fix this?

ilovejoshy · Answer

I called Dell's Tech Support line today.  They have a solution. Go to Add/Remove programs. Remove 'OMCI' Reboot PC.

SBRHA · Answer

I've recently received this error on two different Optiplex systems - GX260 & GX270. both have simple IDE hard drives.   Uninstalling Open Manage Client Instrumentation (OMCI) will of course stop the message.....   .....But you are just turning off the messenger - unless there is something wrong with OMCI (and the above two machines have different versions of OMCI and probably different than what you guys have installed) then something is still causing the problem.   Hopefully a Dell Moderator will look into this.  I'm suspecting either a Windows hotfix or a new security threat (spy, ad, trojan, etc.).   Something changed recently for all of us.   Any Ideas?

Systems Management General

Was this post helpful?